FAQ - Frequently Asked Questions

<p style="text-align: center;"><img alt="" src="//cdn.shopify.com/s/files/1/2392/8713/files/ERERERERER.png?v=1510445128" style="float: none;" /></p>
<style type="text/css"><!--
.faq {
position: relative;
}
.faq input { display: none; }
.faq input:checked + label {
background: -webkit-linear-gradient(top,#ccc,#ccc,#ccc);
color: #000;
font-size:100%;
font-weight: bold;
}
.faq label {
font-family: helvetica;
cursor: to point;
display: block;
height: auto;
text-align: left;
padding:15px;
padding-left:15px;
margin:0;
padding-right: 15px;

color: #333;
font-size:100%;
border:1px solid #ddd;
border-bottom: 0;
font-weight: bold;
background: -webkit-linear-gradient(top,#eee,#ddd);
}
.faq label:before {
content: "+";
line-height:21px;
font-size:21px;
margin-right:5px;
}
.faq input:checked + label:before {
content:"-";
}
.faq label:last-child { margin-right: 0; }
.faq label:hover {
background: -webkit-linear-gradient(top,#eee,#ddd);
}
.faq article {
max-height: 0;
overflow: hidden;
transition: max-height 0.15s ease-out;
position: relative;
margin-bottom: 0;
top:0;
padding:10px 10px 10px 10px 10px 10px;
color: #333;
opacity: 0;
border:1px solid #ddd;
}
.faq div > input:checked ~ article {
max-height: 500px;
opacity: 1;
margin-bottom:12px;
transition: max-height 0.25s ease-in;
}
--></style>
<form class="faq">
<div class="faq-wrapper"><input type="radio" name="size" id="small" value="small" checked="checked" /> <label for="small">EXPEDITION &amp; DELIVERY</label>
<article>
<p><strong>- Who delivers my article? </strong></p>
<p><span>Your items are delivered by our execution center and will be sent to you by your local post office. </span></p>
<p><strong>- Why didn't I receive my article?</strong></p>
<shipping can="" take="" to="" business="" days="" or="" more="" depending="" on="" your="" location="" and="" the="" hours="" of="" operation="" local="" post="" office="" warranty="" period="" item="" lasts="" working="" buyer="" is="" eligible="" for="" return="" an="" order="" if="" has="" not="" yet="" been="" received=""><strong>- What are the delivery times? </strong>
<p><span>Items are delivered according to the terms and conditions of your local post office and are generally delivered during office hours. (Monday to Friday from 9am to 5pm)</span></p>
<p><strong>- Where are you from? </strong></p>
<p><span>&gt;We are currently shipping from our warehouse in Asia, which explains the delivery times. </span></p>
<p><strong>- I have the wrong delivery address, what do I do?</strong></p>
<don worry="" contact="" us="" immediately="" we="" be="" happy="" to="" update="" it="" send="" your="" corrected="" address="" with="" order="" number="" and="" will="" change="" information=""> </don></shipping></article>
</div>
<div class="faq-wrapper"><input type="radio" name="size" id="medium" value="medium" /> <label for="medium"> RETURNS, EXCHANGES AND REFUNDS </label>
<article>
<p><strong>- I don't like my item, can I send it back</strong></p>
<returns are="" accepted="" as="" long="" they="" do="" not="" exceed="" days="" after="" receipt="" of="" the="" package="" however="" all="" returned="" products="" must="" be="" in="" perfect="" condition="" and="" return="" shipping="" costs="" paid="" by="" you="" proof="" postage="" then="" sent="" to="" us="" email="" delivery="">
<p>** Promotional items are not eligible for returns.</p>
<p><strong>** Promotional items are not eligible for returns. </strong></p>
<p><span>&gt;Depending on the article and the reason, refunds are authorized after study. </span></p>
<p><strong>- Can I return the item and exchange it? </strong></p>
<p><span>Provided that the returned item is in perfect condition, exchanges are possible. Send us an email and we'll take care of the rest. </span></p>
</returns></article>
</div>
<div class="faq-wrapper"><input type="radio" name="size" id="large" value="large" /> <label for="large">CHANGE OF ORDER</label>
<article>
<p><strong>- I changed my mind about my article, what should I do? </strong></p>
<p><span>If you have changed your mind about your order, send us an email indicating the item to be modified and we will do the necessary. Please note that any order changes must be made within 2 hours of the initial purchase.</span></p>
<p><strong>- Can I change my article after receiving confirmation by email?</strong></p>
<p><span>- Can I modify my article after receiving a confirmation by e-mail?</span></p>
</article>
</div>
<div class="faq-wrapper"><input type="radio" name="size" id="xlarge" value="xlarge" /> <label for="xlarge">REIMBURSEMENTS AND CANCELLATIONS - DAMAGED ARTICLES</label>
<article>
<p><strong>- What is your refund policy? </strong></p>
<all purchased="" items="" may="" be="" returned="" and="" refunded="" subject="" to="" management="" approval="" the="" following="" conditions:="">
<ul>
<li>- Requests for returns are accepted within 14 working days of delivery.</li>
<li>- All items must be returned in their original condition, delivered with all parts and labels.</li>
<li>- Damaged / defective / incorrect products can be exchanged.</li>
</ul>
<p><strong>- How long do refunds take? </strong></p>
<refunds can="" take="" up="" to="" business="" days="" depending="" on="" the="" purchase="" payment="" system="">
<p><strong>- I still haven't received my refund?</strong></p>
<p><span> Please inform us immediately by email if you have not received it after 14 working days. </span></p>
<p><strong>- What should I do if I have received a damaged item? </strong></p>
<p><span>If you have received a damaged item, let us know immediately and you will have the choice</span></p>
</refunds></all></article>
</div>
</form>
<div style="text-align: center;"><span style="color: #bf9000;"><strong></strong></span></div>
<div style="text-align: center;"><em><strong>- The confirmation mail has not been received</strong></em><br />If you have not received an e-mail confirming your purchase, please inform us immediately via our contact form with your full name, address and delivery city and we will help you to solve the problem as quickly as possible.<br />Sometimes our emails may end up in your junk mail or other folders, we ask you to check them before contacting us. <br /> <br /> <br />&gt;<em><strong>- Partnerships and sponsorship</strong></em><br />We currently have no sponsorship or partnership programs to date. However, if you have any good ideas, feel free to send us an email. <br /><em><strong> </strong></em><br /><em><strong>How can I contact you? </strong></em><br />If you have any questions, contact us on the Contact page.</div>
Size Guide

Inch For Egyptian Rings

You can Shop our  Egyptian Rings in the collection 'Egyptian Ring'

ring-size-chart

Rings that are thinner and more flush to the thumb are the best. The joint is the widest part, so it must be taken into account when measuring. Once you get the ring on the joint, it'll be safe.

Indexes For Egyptian Rings

If you look at your hand, you will see and feel that the index finger tends to have more flesh at its base. This means that any ring you order will fit quite well. We often suggest that you increase the size of your ring by +1, which will allow you to fold your finger.

Middle and ring finger

Beware of finger joints, especially if the finger is narrow at the base. When choosing rings for these fingers, remember that if it slides comfortably on the joint, it will be much too large for the base and will more than likely swing around the finger.

Little fingers

These fingers need extra attention because people tend to lose their rings all the time - especially when their hands are cold or wet, or when they enter and exit their pockets. The rule is to wear it as tight as possible while being able to bend your finger - if it is too tight, it is better to loosen it than to lose it.

Your fingers can shrink in summer and expand in winter.
The main reason your fingers expand and shrink is that your body reacts to changes in temperature in your environment. When you are in a cold environment, your body tries to keep your heart warm by tightening your blood vessels and reducing the blood flow to your skin. This process is called vasoconstriction. This is necessary because heat is lost from your skin to the environment, so your body tries to reduce the flow of blood to your extremities, especially to your fingers and toes. This shrinks your fingers and toes, so if you wear a ring on your finger, it will come off.

The opposite happens when it is hot outside. Your body tries to cool itself by dissipating heat through your skin, in a process we all know too well: sweating. As the outside temperature increases, your blood vessels dilate, so your blood flow increases and excess heat in your body can be released into the environment through your skin. This is called vasodilation. This dilation causes your fingers and toes to expand, so if you wear a ring, it will suddenly become much tighter.